# Senior Director of Information Technology Infrastructure

– **Department:** Information Technology
– **Location:** Remote
– **City:** Rochester
– **Postal Code:** 14624
– **Schedule:** Monday–Friday, days
– **Hours:** 40 per week
– **Pay Range:** $190,000–$230,000

## About the Role
This senior leadership position is responsible for enterprise infrastructure across cloud, on-premise, hybrid, and cloud-adjacent environments. It exists to define strategy, operating standards, and modernization priorities that support reliable, scalable infrastructure services.

The role works closely with Rochester Regional Health IT (RRH IT), executive leaders, security, compliance, legal, and business stakeholders. It also leads managers, architects, engineers, and operations teams responsible for networks, data centers, storage, virtualization, endpoints, Microsoft 365, and identity services.

## Key Responsibilities
– Develop and execute long-term infrastructure roadmaps aligned with organizational priorities, including cloud, cloud-adjacent, and shared-system strategies with RRH IT.
– Lead enterprise infrastructure strategy, governance, standards, and technology selection.
– Guide cloud transformation, modernization, and data center optimization efforts.
– Oversee hybrid infrastructure design and operations across cloud and on-premise environments.
– Direct enterprise networking, telecommunications, data center operations, storage, virtualization, and endpoint infrastructure.
– Manage cloud migration, replication, backup, high availability, and disaster recovery capabilities.
– Set Infrastructure-as-Code standards using Terraform, CloudFormation, and automation frameworks.
– Lead Microsoft 365 and identity platform strategy, administration, governance, and modernization.
– Establish controls for retention, eDiscovery, information protection, Teams, SharePoint, Power Platform, and third-party integrations.
– Partner with security, legal, compliance, and business teams on secure collaboration, data protection, and vulnerability remediation.
– Manage infrastructure budgets, capital expenditures, vendors, licensing, contracts, and cost optimization.
– Lead infrastructure managers, engineers, architects, and operations teams.
– Set and monitor KPIs, SLAs, operational metrics, incident management, root cause analysis, and continuous improvement.
– Maintain 24×7 operational readiness, business continuity, and resilience for critical services.
– Reduce technical debt and direct platform modernization initiatives.

## Required Skills
– Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline.
– 10 years of experience managing enterprise infrastructure environments.
– 5 years of senior leadership experience directing infrastructure teams.

## Preferred Skills
– AWS Certified Solutions Architect – Professional
– Microsoft Certified: Azure Solutions Architect Expert
– Certified Information Systems Security Professional (CISSP)
– Certified Information Systems Auditor (CISA)
– VMware Certified Professional (VCP)
– Project Management Professional (PMP)
– Experience leading moderate-scale cloud transformation and hybrid infrastructure initiatives.
– Experience in regulated industries such as healthcare, life sciences, manufacturing, financial services, or government.
– Experience implementing ITIL, DevOps, Site Reliability Engineering (SRE), or similar operating frameworks.
– Experience with enterprise architecture and technology governance programs.
– Strong understanding of cybersecurity frameworks and compliance requirements.
– Strong business and technology acumen.
– Proven ability to lead large-scale infrastructure transformations.
– Strong executive presence and communication skills.
– Collaborative leadership style with the ability to influence across organizational boundaries.
– Customer-focused mindset and commitment to service excellence.
– Ability to lead effectively during critical incidents and high-pressure situations.
– Results-oriented approach with a focus on accountability and continuous improvement.
– Strong analytical and problem-solving skills.
– Demonstrated commitment to innovation and operational excellence.
– Ability to balance risk management with business agility.
– Proven experience leading enterprise-wide technology initiatives and operational improvements.
– Strong knowledge of enterprise networking and telecommunications.
– Strong knowledge of VMware SRM and Hyper-V.
– Strong knowledge of Windows and Linux server environments.
– Strong knowledge of storage, backup, and disaster recovery solutions.
– Strong knowledge of identity and access management.
– Strong knowledge of infrastructure monitoring and automation tools.
– Experience with AWS, Microsoft Azure, and/or Google Cloud Platform.

## Cloud Platforms & Technologies
– **Cloud Providers:** AWS, Microsoft Azure, Google Cloud Platform
– **Cloud-Adjacent / Colocation:** Equinix
– **Infrastructure as Code & Automation:** Terraform, CloudFormation, automation frameworks
– **Collaboration & Productivity:** Microsoft 365, Exchange, Teams, SharePoint, OneDrive, Viva, Power Platform
– **Identity & Access Management:** Microsoft Entra ID, Azure AD, SSO, MFA, conditional access, privileged access management, IAM
– **Networking & Connectivity:** LAN, WAN, SD-WAN, wireless, telecommunications, connectivity services
– **Virtualization:** VMware, VMware SRM, Hyper-V
– **Operating Systems & Servers:** Windows, Linux, servers
– **Storage, Backup & Disaster Recovery:** storage systems, backup, cloud replication, disaster recovery
– **Monitoring & Service Management:** infrastructure monitoring tools, ITIL
– **Security & Compliance:** ISO 27001/Annex A, SOC 2, data retention, eDiscovery, information protection

## FinOps Responsibilities
– Lead cloud consumption governance and FinOps practices.
– Oversee infrastructure budgets and capital expenditures.
– Manage vendor relationships and contract negotiations.
– Keep cloud environments cost-effective.
– Optimize infrastructure spend while maintaining service quality.

## Why You Might Be Interested
This role offers broad ownership of enterprise infrastructure across cloud, hybrid, on-premise, and cloud-adjacent environments. It combines strategy, operations, security, modernization, and financial stewardship in a single leadership remit. The position also includes direct leadership of technical teams and close collaboration with RRH IT and organizational leaders on shared systems and standards. For someone who wants to shape infrastructure direction at an enterprise level, the scope is substantial.