# Head of Technology Accounts and Software Asset Management

## About the Role

This senior leadership position oversees Roche RDT’s technology vendor governance and software asset management function across a complex global technology environment. The role is responsible for creating a vendor ecosystem that is transparent, stable, commercially disciplined, and well controlled.

The function covers software, SaaS, cloud, platforms, on-premise infrastructure, infrastructure services, and managed services. It partners closely with RDT, IT, Procurement, Finance, Legal, Security, Architecture, and Operations to keep vendor relationships compliant, resilient, cost-effective, and aligned with enterprise priorities.

This role combines strategic governance, software licensing compliance, vendor risk management, service performance, operational stability, and executive stakeholder management. It leads a portfolio representing several hundred million CHF in spend and a team of around a dozen professionals.

## Key Responsibilities

– Lead the Technology Vendor Management and Software Asset Management function, including strategy, operating model, standards, governance forums, and team development.
– Govern a high-value vendor ecosystem across software, SaaS, cloud, infrastructure, platform, and managed service providers.
– Define and implement vendor management standards, including SLAs, governance structures, escalation processes, performance expectations, and minimum control requirements.
– Own the SAM roadmap and lifecycle governance across entitlement, deployment, usage, compliance, optimization, and remediation.
– Build and maintain the vendor lifecycle model from onboarding and classification through performance management, risk monitoring, renewals, and exit planning.
– Develop dashboards and reporting for leadership on vendor performance, SAM status, license compliance, risk exposure, operational stability, and actions required.
– Lead or coordinate audit defense and remediation for licensing, contractual, or compliance issues.
– Improve technology spend efficiency through usage analysis, renewal governance, license harvesting, reclaim, rightsizing, contract review, and demand alignment.
– Advise senior stakeholders on vendor risk, software compliance, licensing exposure, operational stability, and vendor value.

## Required Skills

– 10+ years of experience in technology vendor management, software asset management, IT asset management, supplier governance, software licensing, IT sourcing, technology procurement, service provider management, or enterprise IT governance.
– Experience managing large-scale technology vendor portfolios with complex contracts, critical vendors, material spend, and senior stakeholder accountability.
– Strong knowledge of vendor governance models, lifecycle management, SLAs, performance management, escalation paths, service reviews, and risk monitoring.
– Strong knowledge of SAM/ITAM operating models, entitlement management, usage visibility, license compliance, and optimization controls.
– Proven experience in software license compliance, audit defense, remediation, true-up, renewal governance, or license optimization.
– Experience managing strategic technology vendors through QBRs, KPIs, risk tracking, commercial alignment, and performance improvement.
– Experience managing outsourced service providers, including transition, knowledge transfer, service stabilization, or operational handover.
– Ability to improve transparency, operational stability, vendor accountability, and service performance.
– Leadership experience in a team, practice, function, or global/matrix environment.
– Strong stakeholder management skills across IT, Procurement, Finance, Legal, Security, Architecture, and business leadership.

## Preferred Skills

– Experience with SAM/ITAM platforms such as ServiceNow SAM, Flexera, Snow Software, or similar tools.
– Experience with major enterprise vendors such as Microsoft, Oracle, SAP, IBM, VMware, ServiceNow, AWS, Azure, Google Cloud, Dell, HPE, Cisco, or similar providers.
– Experience with infrastructure vendor governance, data center vendors, hardware lifecycle, infrastructure services, or hybrid IT environments.
– Certifications such as CSAM, CITAM, ITIL v4, or vendor-specific licensing certifications.
– Experience in regulated industries such as pharma, healthcare, financial services, or other highly governed environments.
– Exposure to SaaS spend management, cloud cost governance, or FinOps-related practices.

## Cloud Platforms & Technologies

### Cloud Providers
– AWS
– Azure
– Google Cloud

### SAM / ITAM Platforms
– ServiceNow SAM
– Flexera
– Snow Software

### Enterprise Technology Vendors
– Microsoft
– Oracle
– SAP
– IBM
– VMware
– ServiceNow
– Dell
– HPE
– Cisco

### Technology Domains
– Software
– SaaS
– Cloud
– Platforms
– On-premise infrastructure
– Infrastructure services
– Managed services
– Data center vendors
– Hardware lifecycle
– Hybrid IT environments

## FinOps Responsibilities

– Drive software and technology spend optimization through usage analysis, renewal governance, license harvesting, reclaim, rightsizing, contract review, and demand alignment.
– Provide reporting on vendor performance, SAM status, license compliance, risk exposure, and operational stability to support spend control and decision-making.

## Benefits

– Salary range of 23,300–43,300 PLN gross under an employment contract in Poland.
– Annual bonus with a target of 20%.
– Company car or car allowance.
– Dedicated training budget for training, certifications, conferences, and career development.
– Recharge Fridays: 2 Fridays off per quarter.
– Take Time Program: up to 3 months of leave for any purpose.
– Vacation subsidy.
– Flex Location for working from different places in the world for a limited period.
– Take Time for Charity: up to 2 weeks of additional paid leave for a charity activity.
– Private healthcare (LuxMed), group life insurance (UNUM), and Multisport.
– Stock share purchase additions.
– Annual sales of company laptops and cars.

## Why You Might Be Interested

This is a senior leadership opportunity with responsibility for a large, complex technology vendor portfolio and a team of around a dozen professionals. The role combines governance, software asset management, compliance, commercial oversight, and executive stakeholder engagement. It also offers scope to influence spend optimization, operational stability, and vendor accountability across a global environment.