## About the Role
Stripe’s Finance Operations organization supports core financial services across Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, Monetisation Operations, and Strategic Enablement. The Bangalore hub is the largest concentration of this talent at Stripe and plays a central role in scaling these services without a matching increase in cost or complexity.
As Head of Finance Operations, Bangalore, you will lead the full BFin organisation and serve as the senior operational leader for Stripe’s finance hub in India. You will manage a leadership team across multiple finance operations pillars, partner closely with the global Head of Finance Operations, and help shape how the function scales through stronger processes, controls, and operating discipline.
This is a Bengaluru-based role; office-assigned Stripes in Bengaluru work 100% from the office.
## Key Responsibilities
– Lead the Bangalore Finance Operations organisation, managing 4–6 team leads and managers across AP, Travel & Expense, Payroll, Monetisation Operations, and Controllership.
– Build and sustain a high-performance culture focused on ownership, precision, and psychological safety.
– Develop managers, raise leadership capability, and make clear decisions on talent performance and retention.
– Translate global Finance Operations strategy into local operating plans and OKRs for Bangalore.
– Represent BFin’s capacity, capabilities, and constraints in global planning and resourcing discussions.
– Own key service metrics, including accuracy, cycle time, SLA performance, cost per transaction, and employee satisfaction.
– Drive continuous improvement through process review, root-cause analysis, and structured remediation.
– Apply Lean, Six Sigma, or similar methods as part of day-to-day operations, not just documentation.
– Partner with FinOps Strategic Enablement on AI and automation opportunities, with process redesign completed before automation.
– Build operating models, cadences, service catalogues, tiering, and SLAs that can support 2x–10x growth.
– Strengthen controls, data quality, and financial infrastructure to meet public-company standards.
– Work with Accounting, SOX, Internal Audit, Legal, HR, and Engineering to manage risk and keep stakeholders aligned.
– Communicate roadmap progress, achievements, and blockers clearly across global stakeholders and time zones.
## Required Skills
– 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance.
– Meaningful experience in a GCC, Captive, or SDC environment.
– Proven experience leading managers of managers and teams of 40+ across multiple functional areas.
– Demonstrated success improving Finance Operations maturity with measurable outcomes.
– Deep expertise in one or more of the following: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable/Billing, Monetisation/Revenue Operations, or Corporate Controllership.
– Hands-on experience with Lean, Six Sigma, or formal process redesign.
– Proven track record of introducing AI and automation in Finance Operations or Shared Services.
– Strong written and verbal communication skills, including senior leadership presentation experience.
– Ability to reconcile different stakeholder views in writing.
– Bachelor’s degree in Finance, Accounting, Business, or a related field.
## Preferred Skills
– Experience in a high-growth technology company or fintech.
– Familiarity with enterprise finance systems such as Oracle Fusion, Workday, or Anaplan.
– Experience leading distributed teams across multiple time zones with US or global counterparts.
– Working knowledge of India-specific requirements such as TDS, GST, FEMA, and labour law as they relate to Finance Operations.
## Cloud Platforms & Technologies
– **Enterprise Finance Systems:** Oracle Fusion, Workday, Anaplan
## FinOps Responsibilities
– Improve operating efficiency while scaling financial services without proportional growth in cost or headcount.
– Monitor and improve service metrics, including cost per transaction.
– Strengthen process design to improve accuracy, cycle time, and SLA adherence.
– Define and maintain service catalogues, tiering, and SLAs.
– Support automation and AI adoption in a way that reduces friction and improves delivery.
## Why You Might Be Interested
This is a senior leadership role with broad ownership across Stripe’s largest Finance Operations hub in India. You will have direct access to the global Head of Finance Operations and contribute to decisions that shape how the function scales. The role combines people leadership, operational improvement, controls, and automation in an environment that is actively evolving toward a centre of excellence. It may be a strong fit if you want visible, cross-functional work with global scope and clear opportunity for impact.

