# Job Description: Business Operations Specialist
## About the Role
The Business Operations Specialist is an integral part of the People Organization Business Operations team, which facilitates strategic decision-making through financial planning, workforce cost management, and performance reporting. Collaborating closely with the Finance Business Controller, this role focuses on providing business office support, ensuring alignment with organizational objectives, and enabling effective leadership decision-making.
This position contributes to large-scale transformation initiatives, operational cost management, and financial discipline. The Specialist will leverage analytics and financial insights to drive transparency in workforce costs and support cost-efficiency programs.
## Key Responsibilities
– **Financial Planning & Business Steering**
– Monitor People Organization operating expenses (OPEX) against approved plans.
– Identify financial risks and opportunities to ensure delivery of financial commitments.
– Manage cost reduction and investment entries in the Wave Tool.
– **Budget Planning & Cost Management**
– Support headcount and cost planning processes across the organization.
– Conduct budget analysis, forecasting, and variance assessments.
– Ensure cost transparency and effective financial governance with business leaders.
– **Performance Reporting & Analytics**
– Develop and maintain financial dashboards for decision-making.
– Consolidate and analyze business performance data.
– Produce management reports and insights for senior leadership.
– **Transformation & Cost Optimization Programs**
– Assist in planning, execution, and tracking of transformation initiatives.
– Support cost tracking and optimization programs.
– Provide analytical support for organizational changes.
– **Business Model & Cost Allocation Management**
– Assist in developing the People Organization financial model.
– Manage cost allocation methodologies and analyze financial impacts.
– **Global Mobility & Service Recharging**
– Support financial processes related to Global Mobility and People services.
– Maintain recharge and allocation reporting, ensuring financial accuracy.
– **Business Partnering & Strategic Analysis**
– Conduct analyses to support strategic business decisions.
– Aid in creating business cases and executive presentations.
– **Process Improvement & Governance**
– Identify and implement opportunities to enhance business processes.
– Contribute to consistent reporting methodologies and planning assumptions.
## Required Skills
– Experience in business operations, finance, controlling, or business planning.
– Proficiency in financial analysis, budgeting, and reporting.
– Ability to manage and analyze large datasets, translating findings into executive-level insights.
– Knowledge of workforce planning and cost allocation methodologies.
– Strong analytical and problem-solving abilities.
– Stakeholder management skills across various organizational levels.
## Preferred Skills
– Advanced proficiency in Excel and Power BI.
## FinOps Responsibilities
– Monitor and report on headcount and workforce cost analytics.
– Ensure effective financial governance and cost transparency.
– Contribute to organizational transformation and productivity objectives.
## Benefits
– Competitive salary and performance-based bonuses.
– Comprehensive health plans and retirement savings options.
– Professional development opportunities and continuous learning.
## Useful Links
– [LinkedIn](https://…)
– [Company Website](https://…)
– [Careers](https://…)
## Why You Might Be Interested
This position offers a unique opportunity to influence financial decision-making within a global technology organization. By participating in large-scale transformation initiatives and leveraging advanced financial analytics, you will directly contribute to shaping the financial future of the People Organization.

