## About the Role

This position supports the accuracy of financial transactions across ixigo’s travel business, including rail, bus, flight, hotel, and cab-related activity. The role is centered on daily reconciliation, refund tracking, payment gateway cost control, and settlement validation.

You will work with internal teams as well as external partners such as suppliers, operators, OTAs, payment gateways, and banking partners to resolve discrepancies and close pending items. The role also contributes to management reporting, audit readiness, and process improvements through automation and better reporting workflows.

Because the work involves sensitive financial information, the role requires careful handling of company data in line with ISMS policies and timely reporting of any suspected security incidents.

## Key Responsibilities

– Reconcile daily transactions between suppliers/operators and internal systems.
– Verify payment gateway activity and ensure daily reconciliation is accurate.
– Maintain records for refunds and payment gateway costs.
– Investigate mismatches in reconciliation items and coordinate resolution with relevant stakeholders.
– Reconcile settlements with train and bus operators, OTAs, and banking partners.
– Track pending dues and follow up until closure.
– Prepare regular management reports covering reconciliation status, exceptions, and resolutions.
– Support audit completion and help prevent adverse observations.
– Identify ways to automate and simplify reconciliation and reporting activities.
– Handle sensitive company data in line with ISMS requirements and report suspected security incidents.

## Required Skills

– Knowledge of online transaction processing, including payment gateways and refund flows.
– Ability to work accurately with large volumes of financial data.
– Strong MS Excel skills.
– Advanced Excel skills, including Power Query and VBA.
– Effective stakeholder management.
– Strong verbal and written communication skills.
– Ability to manage multiple priorities independently.
– Good time management and self-organization.
– Willingness to take on additional responsibilities as needed.

## Preferred Skills

– Experience with Microsoft Dynamics 365 Business Central in financial processes.

## Cloud Platforms & Technologies

– **Reporting & BI:** MS Excel, Power Query, VBA
– **Enterprise Finance Systems:** Microsoft Dynamics 365 Business Central
– **Payment Systems:** Online payment gateways

## Useful Links

– Company Website: http://www.ixigo.com

## Why You Might Be Interested

This role offers direct ownership of reconciliation, refunds, settlement tracking, and payment-related cost monitoring across a large travel business. It also includes management reporting, audit support, and opportunities to improve processes through automation. Candidates with strong Excel skills, financial data discipline, and cross-functional communication experience may find the role well suited to their background.