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As a
Multi-Cloud FinOps Specialist
within our Managed Services Provider (MSP) division, you will occupy a critical bridge between cloud operations, finance, and client success. Your mission is two-fold: ensuring our operational inventory perfectly aligns with our contractual obligations (preventing uncompensated service delivery) and acting as a strategic advisor to help our clients maximize the value of their cloud investment.
Key Responsibilities
MSP Operational Excellence: Inventory Scope Governance
Contractual Reconciliation: Perform quarterly audits to ensure the cloud resource inventory (AWS, Azure, GCP) matches the assets listed in the Client Service Agreement.
Revenue Leakage Prevention: Identify “Scope Creep” by detecting new or unmapped resources that the MSP is managing but not yet charging for under the current management fee.
Asset Lifecycle Management: Monitor the lifecycle of resources from provisioning to decommissioning to ensure the MSP is only responsible for active, contracted Configuration Items (CIs).
Tagging Policy Enforcement: Design and enforce a cross-cloud tagging taxonomy to ensure 100% visibility into which resources belong to which contract, business unit, or service tier.
Commitment Utilization: Oversee the allocation of Reserved Instances (RIs) and Savings Plans across the multi-tenant environment to ensure contractual performance targets are met.
Client Value Delivery: Cost Optimization Advisory
Right-Sizing Modernization: Analyze client usage patterns to provide actionable recommendations for downsizing over-provisioned resources or moving to more cost-effective instance families.
Waste Elimination: Automate the identification and removal of orphaned resources, such as unattached storage volumes, old snapshots, and idle load balancers.
Strategic Reporting: Develop and present “Showback” or “Chargeback” reports that provide clients with a clear view of their spending by department, project, or application.
Anomaly Detection: Configure and monitor real-time spend alerts to protect clients from “bill shock” caused by misconfigurations or unauthorized resource spikes.
Consolidate billing/usage multi cloud data into a unified view to support governance, forecasting, and executive reporting.
Required Experience Skills
Professional Experience: 5 years in Cloud Operations, IT Asset Management (ITAM), or Cloud Financial Management, preferably within an MSP or System Integrator environment.
Multi-Cloud Proficiency: Deep functional knowledge of billing constructs and resource management across AWS, Azure, and Google Cloud, focusing on cloud cost management / FinOps / cloud operations / cloud billing analytics (multi‑cloud preferred). Ability to normalise and explain usage and cost drivers across
Technical Literacy: Proficiency in using cloud-native tools (AWS Cost Explorer, Azure Cost Management).
Data Analysis: Strong ability to manipulate large datasets using Excel (Pivot Tables, Power Query) or SQL to identify inventory discrepancies.
Governance Mindset: Strong understanding of ITIL processes, particularly Service Configuration Management and Financial Management for IT Services.
Prior MSP / service provider exposure (billing reconciliation, agreements, governance) strongly preferred.
Strong stakeholder management across Finance/Engineering/Service Delivery; ability to influence decisions using data.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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