## About the Role

MUFG is seeking a Platforms Lead to head its infrastructure and platform engineering function within the Technology division. This is a senior leadership position responsible for the end-to-end delivery and operational integrity of hosting infrastructure, virtualisation platforms, Windows and Linux server estates, AWS and Azure cloud environments, observability tooling, and SRE practices.

The role exists to evolve the platform estate in line with business priorities and regulatory obligations in a regulated financial services environment. You will work closely with senior stakeholders across Technology, Risk, Compliance, and the wider business to ensure the platform remains resilient, secure, and operationally effective.

You will also lead and develop a team of platform and infrastructure engineers, acting as the senior technical authority for infrastructure decisions, architectural standards, and platform governance.

## Key Responsibilities

– Define and deliver the long-term roadmap across hosting, virtualisation, cloud, and observability domains.
– Lead, mentor, and develop a high-performing platform and infrastructure engineering team.
– Set technical standards, govern platform decisions, and serve as the senior technical authority.
– Partner with Technology, Risk, Compliance, and business stakeholders to align platform capabilities with organisational needs.
– Oversee on-premises hosting environments and data centre operations.
– Manage the strategy and lifecycle of virtualisation platforms such as VMware and Hyper-V, or equivalent.
– Ensure capacity planning, performance management, and availability targets are met.
– Own enterprise Windows Server and Linux environments, including RHEL and Ubuntu, or equivalent.
– Enforce hardening, patching, and configuration management standards.
– Promote automation and infrastructure-as-code for provisioning and configuration management.
– Lead cloud operations across AWS and Azure, with a focus on security, compliance, and cost optimisation.
– Support cloud adoption, migration initiatives, cloud-native service integration, and hybrid cloud design.
– Establish cloud governance, tagging policies, cost controls, and identity and access management standards.
– Track cloud service evolution and assess new services for platform suitability.
– Define and embed observability standards across logging, metrics, tracing, and alerting.
– Lead SRE practices, including SLOs, SLAs, error budgets, reliability reviews, and post-incident processes.
– Improve monitoring, capacity management, performance engineering, and chaos engineering practices.
– Maintain risk and control frameworks across all platform domains.
– Work with Internal Audit, Risk, and Compliance to evidence controls and resolve findings.
– Ensure disaster recovery and business continuity capabilities are designed, tested, and maintained.
– Manage third-party and vendor risk, including contract performance and SLA oversight.

## Required Skills

– 10+ years of progressive technology leadership experience.
– At least 5 years in a senior management or lead role.
– Proven platform leadership experience in regulated financial services.
– Strong expertise in hosting infrastructure, virtualisation, Windows and Linux platforms, and AWS/Azure environments.
– Experience with middleware and databases.
– Demonstrated experience leading SRE or platform reliability functions.
– Experience embedding observability tooling at scale.
– Strong people leadership skills, including managing multidisciplinary engineering teams.
– Excellent stakeholder management and communication skills.
– Ability to explain technical topics to non-technical audiences.
– Experience working within formal governance structures, technology risk frameworks, and audit environments.
– Cloud certification such as AWS Solutions Architect, Azure Administrator, Azure Architect, or equivalent.
– Experience with financial services regulatory frameworks such as FCA, PRA, or DORA, or equivalent.
– Familiarity with ITIL, DORA metrics, or similar service management and reliability frameworks.
– Background in control assurance, technology risk, or operational resilience.
– Experience with FinOps practices and enterprise-scale cloud cost optimisation.

## Cloud Platforms & Technologies

– **Cloud Providers:** AWS, Azure
– **Virtualisation:** VMware, Hyper-V
– **Operating Systems:** Windows Server, Linux, RHEL, Ubuntu
– **Infrastructure as Code / Configuration Management:** Ansible, Puppet, Chef
– **Observability / Monitoring:** Datadog, Prometheus, Grafana, Splunk
– **Reliability / Service Management:** SRE, SLOs, SLAs, ITIL, DORA metrics, chaos engineering
– **Hosting & Infrastructure:** on-premises hosting, data centre operations
– **Databases & Middleware:** middleware, databases
– **Security & Governance:** identity and access controls

## FinOps Responsibilities

– Ensure cloud environments are cost-optimised.
– Establish and enforce cloud tagging policies.
– Maintain cloud cost management disciplines.
– Apply cloud governance practices that support spend control.
– Bring FinOps practices to enterprise-scale cloud cost optimisation.

## Why You Might Be Interested

This is a broad senior leadership role with ownership across infrastructure, cloud, observability, and SRE in a regulated financial services setting. It offers the opportunity to shape platform strategy, define standards, and lead an engineering team with direct influence on resilience, security, and operational performance. The role also involves close collaboration with Technology, Risk, Compliance, and business leaders. For candidates with deep platform experience and FinOps exposure, it provides scope to make a visible impact across the organisation.