About The Role
LEGO Digital Play is building the next generation of digital game experiences inspired by the LEGO® brand. We are looking for a Director of Technical Operations to help shape and scale the technical foundation that enables our game development, publishing, and R&D initiatives.
This role sits at the intersection of technology, partnerships, compliance, and delivery. You will ensure that teams – both internal and external – are empowered with the right tools, platforms, and processes to build and operate high-quality, safe, and scalable digital play experiences.
You will be responsible for establishing and managing relationships with a wide range of external technical partners, from major cloud and platform providers (such as Google, AWS, and GitHub) to specialized tools, licenses, and service vendors. At LEGO Digital Play, these relationships are not transactional: they are long-term partnerships that must reflect LEGO values around trust, safety, and quality.
Internally, you will work closely with IT, infrastructure, game teams, and publishing, acting as a bridge between development needs and organizational requirements such as security, data protection, and compliance. As LEGO Digital Play grows, this role will evolve from hands-on technical leadership into a broader coordination and leadership position across multiple technical domains.
Technical Operations Leadership
Define and oversee cross-team technical services that support multiple development streams across LEGO Digital Play, including internal teams, external studios, and R&D initiatives
Drive alignment between infrastructure, IT, game development, publishing, and external partners
Platform, Tooling, and Infrastructure Enablement
Own the strategy and governance for core development platforms, tools, and third-party services used across LEGO Digital Play
Balance developer autonomy with non-negotiable principles around security, data privacy, IP protection, AI policy, and operational reliability
Partner with IT and infrastructure teams to ensure systems are robust, scalable, and appropriate for both rapid prototyping and live operations
External Partnerships & Vendor Management
Establish, manage, and evolve relationships with internal and external technical partners, vendors, and service providers
Oversee contracts, licensing models, and service integrations in collaboration with Legal, Finance, and Procurement
Act as a trusted technical counterpart to partners, ensuring alignment on expectations, roadmaps, and delivery
Compliance, Security, and Risk Management
Collaborate with Legal, Security, Data Protection, Product Development, and Publishing functions to ensure compliance with relevant regulations, internal policies, and industry standards
Support cybersecurity and data protection initiatives related to development pipelines and live services
What We’re Looking For
10+ years of experience working with modern cloud platforms and development ecosystems, including hands-on experience with at least two major cloud or platform providers supporting large-scale development and live operations.
10+ years of experience in the games industry or closely related digital entertainment domains, with a strong understanding of game production lifecycles, live services, and operating products at scale.
5+ years of experience in senior technical leadership roles, leading technical leaders and teams across infrastructure, platforms, tooling, or production.
Proven experience building and scaling technical organizations or new entities, including defining foundational platforms, processes, and governance in fast-growing or unstructured environments.
Demonstrated ability to influence technical strategy, standards, and policies at organizational scale, impacting large, cross-functional groups (100+ people).
Proven track record managing external partners and vendors, including negotiating contracts, licensing models, and long-term service agreements in collaboration with Legal and Finance.
Strong experience with financial management in technical environments (FinOps), including cloud spend, tooling costs, and vendor budgets.
Solid understanding of security, data protection, and compliance in digital and game development contexts, with experience embedding these requirements into platforms and workflows.
Show more
Show less