We are seeking a Senior Business Analyst to lead Power BI-driven reporting and analytics, delivering actionable insights across sales, services, profitability, and operations. This role focuses on advanced business intelligence, supported by a finance background to enhance revenue and profitability analysis. Reporting to the Head of Business Operations, the role is key to driving data-informed decisions.
Job Descriptions:
Design, develop, test, and deploy interactive Power BI dashboards, KPIs, and reports (e.g., sales bookings, CRM pipeline, PS utilization/earn rates, profitability, AR/AP, HR headcount via Workday, ServiceNow ops, MS renewals, carbon emissions, cloud billing).
Collaborate with cross-functional team to elicit requirements, build data models (tabular/multidimensional), implement row-level security (RLS), and write DAX expressions for unique business insights.
Manage business indicator reporting, target achievement tracking, ad-hoc analytics, commercial modeling, and APAC cadence reporting.
Evaluate or improve BI systems and processes using AI tools for efficiency.
Maintain data analytics platforms, develop technical documentation, and support system integrations.
Investigate new technologies and prototypes.
Provide profitability reporting linked to revenue streams, variable compensation modeling (OTE/OTVC), and process automation.
Communicate complex findings to non-technical leaders.
Ensure data accuracy, perform data mining or trend analysis, and mentor on BI best practices in a dynamic, cross-functional environment.
Requirements:
Bachelor’s degree in accounting, Economics, Computer Science, IT, Engineering, or equivalent.
5+ years in business analysis, reporting, or BI/data roles; finance background highly desirable for accounting principles.
Advanced proficiency in Power BI (dashboards, DAX, RLS, modeling).
Intermediate-advanced Excel skills.
Solid knowledge of Microsoft BI stack (Power Query, Power Pivot, SSAS/SSIS/SSRS).
Proven problem-solving skills to translate data into actionable visualizations and insights.
Good-to-have skills:
Experience with R/Python scripting, FinOps/ERP systems, ServiceNow, ConnectWise, or Workday integrations.
Proven experience in data-specific roles within tech or services firms.
