# Manager, Operational Expense Management

## About the Role
The Manager, Operational Expense Management will report to the Director of Personal Insurance Operational Planning & Analysis. This position is crucial in leading the centralized expense management for the Personal Insurance division, which includes Family Insurance and Petline. The role is responsible for expense planning, forecasting, performance management, and optimization, acting as a trusted advisor to senior leadership.

Key objectives of the role include monitoring expense performance, providing insights into trends and variances, and partnering with finance and business leaders to ensure accurate expense allocation. The manager will also oversee the development of performance metrics and dashboards, driving continuous improvement initiatives across various financial processes.

## Key Responsibilities
– Lead planning, budgeting, forecasting, and scenario analysis for Personal Insurance operating expenses.
– Monitor and report on expense performance, trends, and opportunities to senior leadership.
– Collaborate with Finance and business leaders for accurate expense reporting and workforce planning.
– Develop dashboards and performance metrics to enhance operational and financial tracking.
– Drive initiatives for expense optimization and cost-saving opportunities.
– Provide insights and advice on financial trade-offs and business performance to leadership.
– Oversee governance and continuous improvement in planning and forecasting processes.
– Mentor and develop the Expense Planning & Analysis team to foster a collaborative culture.

## Required Skills
– University degree in Business, Accounting, Economics, Finance, or related field; CPA designation required.
– Minimum 5 years of experience in Financial Planning & Analysis (FP&A), expense management, and budgeting.
– Strong expertise in financial modeling, forecasting, and operating expense management.
– Proven ability to collaborate effectively with senior leaders, providing impactful financial insights.
– Exceptional communication and stakeholder management skills.
– Advanced proficiency in Microsoft Excel and PowerPoint for reporting and presentations.
– Strong analytical and problem-solving capabilities.

## Preferred Skills
– Experience in the property and casualty (P&C) insurance industry is a strong asset.

## Benefits
– Hybrid work schedule.
– Company share ownership program.
– Incentive program based on individual and company performance.
– Pension and savings plans with company-matched RRSP contributions.
– Paid volunteer days and matching for charitable donations.
– Educational resources, tuition assistance, and paid time off for studying.
– Focus on inclusion with resources for diverse employee needs.
– Wellness and recognition programs.
– Discounts on products and services.

## Useful Links
– [Company Website](https://www.definityfinancial.com)
– [Careers](https://www.definityfinancial.com/careers)
– [LinkedIn](https://www.linkedin.com/company/definityfinancial)

## Why You Might Be Interested
This role offers a unique opportunity to lead expense management within an innovative division of a major Canadian insurance brand. You will have the chance to collaborate with senior leadership while driving initiatives that significantly impact business performance. The position also emphasizes professional development and inclusion, making it an attractive environment for those looking to grow in their financial expertise within the insurance industry.