# FinOps Engineer

## About the Role

Technology spend at TOPdesk is spread across cloud, SaaS, software licensing, on-premises infrastructure, managed services, and shared services. This role exists to bring transparency, accountability, and financial governance to that environment, helping the business move from reactive cost control to a more proactive, data-led approach.

The remit goes well beyond classic cloud FinOps. You will work across budgeting, forecasting, allocation, showback and chargeback, software asset management, vendor and renewal insight, and optimisation governance. This is not a reporting-only position: you will own the models behind the numbers, investigate the drivers of spend, and help drive the actions that follow.

You will collaborate closely with Engineering and Finance, using SQL, data pipelines, dashboards, and AI-assisted analysis to examine consumption and billing data, detect anomalies, and support recurring governance workflows. Recommendations must remain reviewable, with Finance and technology leaders retaining accountability for material decisions. Early success will mean spend is visible, allocated, reconciled to budget, and easier to forecast with confidence.

## Key Responsibilities

– Own technology budgeting, forecasting, and spend governance across cloud, SaaS, software licensing, infrastructure, and managed services.
– Track actual spend against budgets, explain variances, and flag financial risks or unexpected increases.
– Build allocation and transparency models, including showback, chargeback, ownership, tagging, and allocation standards.
– Create dashboards, reporting, and analytical models that improve visibility into technology consumption and spend.
– Lead cost-optimisation work across cloud platforms, SaaS, software licensing, and on-premises infrastructure.
– Manage software asset topics such as licence utilisation, renewals, compliance, and audit readiness.
– Support vendor reviews, renewal planning, and commercial discussions with financial analysis.
– Hold regular cost reviews with stakeholders and improve technology financial governance over time.
– Use Claude and agents to analyse spend, usage, billing, licence, and contract data, and support reviewable optimisation recommendations.

## Required Skills

– 3+ years of experience in FinOps, IT Financial Management, Technology Asset Management, or Technology Finance.
– Experience with budgeting, forecasting, analysis, financial reporting, and cost allocation.
– Good understanding of cloud platforms and cloud pricing models.
– Strong analytical skills with the ability to turn data into actionable insight.
– Hands-on data skills, including SQL or comparable analysis tools, and comfort building repeatable reporting mechanisms rather than one-off spreadsheets.
– Experience working with multiple stakeholders across technology and business functions.
– Clear communication skills for both technical and non-technical audiences.

## Preferred Skills

– FinOps Certified Practitioner (FOCP) and/or FinOps Certified Engineer (FCE).
– Experience with Azure Cost Management, Archera, or similar tools.
– Knowledge of software asset management and licensing models.
– Experience supporting vendor management and contract renewal processes.

## Cloud Platforms & Technologies

### Cloud Providers
– Azure
– Multi-tenant SaaS scale
– Single-tenant components
– Virtual appliance / on-premises version

### FinOps Platforms
– Azure Cost Management
– Archera

### Programming Languages
– SQL

### Data & Analytics
– Cost-data pipelines
– API integrations
– Anomaly detection

### Reporting & BI
– Dashboards
– Semantic models

### Automation
– Automated allocation
– Policy and control automation
– Cost-governance workflows

### AI Tools
– Claude
– Agents

## FinOps Responsibilities

– Build and maintain budgeting, forecasting, and spend governance across technology services.
– Monitor actual spend versus budget, explain cost drivers, and highlight emerging risks early.
– Develop cost allocation models for showback, chargeback, ownership, tagging, and allocation standards.
– Improve visibility into technology spend through dashboards, reporting, and financial insight.
– Drive optimisation across cloud, SaaS, licensing, and on-premises environments.
– Support software asset management, including licence utilisation, renewals, compliance, and audit readiness.
– Contribute financial analysis for vendor reviews, renewal planning, and commercial discussions.
– Strengthen governance through regular stakeholder reviews and repeatable automation.
– Use Claude and agents to analyse consumption, billing, licence, and contract data, with human review retained for material decisions.

## Benefits

– Permanent employment contract
– Option to work up to 50% remotely
– Holiday bonus and special payments
– Monthly tax-free Mastercard benefit and corporate benefits
– Full-time and part-time options with flexible working hours
– 30 days of annual leave
– Comprehensive onboarding, structured training, and a dedicated buddy
– Flexible parental leave, family-friendly leadership, and support for caregiving responsibilities
– Training support, including Babbel and Udemy
– Health and wellbeing support through OpenUp, Wellhub, and in-office massages
– Mobility support including free parking, bicycle parking, bike leasing, and a public transport ticket

## Why You Might Be Interested

This role offers scope beyond classic cloud FinOps, with responsibility across SaaS, licensing, infrastructure, and managed services. It suits someone who wants to build the analytical and governance mechanisms behind cost management, not just produce reports. You will work closely with Engineering and Finance, using SQL, dashboards, and AI-assisted analysis to improve visibility, forecasting, and optimisation. If you want a broad, practical FinOps remit with direct influence on technology spend decisions, this is a strong fit.