Position
Business Operations Analyst
Job Description
Arrow’s
Enterprise Computing Solutions
(ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es
Join
ArrowSphere
and take part in an exciting platform development project!
ArrowSphere
is a cloud management and distribution solution offered by
Arrow ECS.
It simplifies the complexity of delivering multi-cloud software and solutions by integrating major providers such as Microsoft, AWS, and IBM, serving 27 Arrow entities.
Within the FinOps team, you will join the Billing division, composed of 7 collaborators. You will work closely with various cross-functional teams (developers, data scientists, etc.).
As a
Business Operations Analyst
, you play a crucial role in ensuring the availability, reliability, and accuracy of data provided in the form of billing statements.
Principal Accountabilities
Billing-related tasks:
Participate in the delivery of billing.
Handle any data errors or reported issues, resolve support tickets, etc., to improve the quality and timeliness of billing delivery.
Billing process improvement:
Identify areas for improvement and propose solutions.
Enhance Excel files: reconciliation files, detailed breakdown files of monthly billing…
Assist the team, if necessary, in finding and resolving discrepancies in reports and/or daily data.
Analyze business needs and translate them into functional specifications for automation.
Collaborate with technical teams to implement solutions:
Interact with data scientists, developers, and company stakeholders to resolve various data or other issues.
Communicate with these teams to create and/or improve reports that help anticipate potential data problems.
Participate in creating workflow documentation
What We Are Looking For
Proficiency in Excel
Analysis, synthesis, communication
Autonomy and a team spirit
Ease in creating/improving documentation
Proficiency in French and English
Knowledge of Jira, Confluence would be an advantage
Do you see yourself as our future colleague? If yes – send us your application
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Location:
MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type
Full time
Job Category
Business Support
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Location: Casablanca Metropolitan Area
Title: Business Operations Analyst
Job Link: https://www.linkedin.com/jobs/view/4386370234
Company: Arrow Components
Salary Range: Not Specified