# Operational Efficiency Manager
## About the Role
The Operational Efficiency Manager (OEM) plays a crucial role within the Infrastructure & Information Security team, focusing primarily on delivering financial oversight and efficiency for service operations in the Europe 1 region, specifically Central Europe. The OEM’s core mission is to bridge the gap between Finance and Business/Service Managers, ensuring that commercial aspects are clearly communicated and effectively integrated into decision-making processes.
This position requires active involvement in financial performance management at the service level, utilizing SAP for various financial activities. The OEM is also responsible for driving regional efficiency initiatives and tracking progress against established targets, thereby fostering a culture of financial literacy among the Heads of Infrastructure. Successful candidates will demonstrate strong operational, financial, and managerial skills, effectively collaborating with senior stakeholders across the organization.
## Key Responsibilities
– Facilitate communication between Finance and Business/Service Managers to ensure alignment on commercial requirements.
– Assist in defining and implementing efficiency measures, including financial calculations and tools related to initiatives such as AI Ambition.
– Monitor progress towards efficiency targets, identify variances, and coordinate dependencies to maintain on-track service delivery.
– Enhance financial understanding among Heads of Infrastructure, supporting consistent decision-making and business case development.
– Collaborate with Finance teams on forecasting and pricing, ensuring customer perspectives are reflected in service financial discussions.
– Analyze financial dependencies and impacts, including cost elements like FTEs and internal service charges.
– Prepare regular and ad-hoc financial analyses, reports, and dashboards using tools such as SAP, Excel, PowerPoint, and Power BI.
## Required Skills
– University degree in finance or a related field.
– Minimum of 5 years’ relevant experience in finance, controlling, or similar roles, preferably in a multinational environment.
– Practical experience with SAP (FI/CO, MM, and related modules) including profit centre reporting and financial processes.
– Strong analytical and problem-solving abilities to interpret complex financial data.
– Effective written and verbal communication skills in English, with a knack for simplifying financial information for senior leadership.
– Comprehensive understanding of the financial cycle for IT operations and project activities.
– Ability to work independently, manage multiple projects under pressure, and maintain high-quality outputs.
– Capability to collaborate in international teams and manage confidential information discreetly.
– Basic understanding of AI technologies and their application in business.
## Preferred Skills
– Background in accounting, finance, or economics.
– Experience in finance, controlling, or project management roles within multinational companies.
– Familiarity with IT service management principles.
## Benefits
– Hybrid work model allowing up to 25 days per year working from abroad.
– Performance-based compensation, including a company bonus scheme and pension options.
– Employee shares program and various discounts.
– Opportunities for career development and digital learning.
– Support for health and wellbeing, including healthcare benefits and parental leave.
## Useful Links
– LinkedIn: https://…
– Company Website: https://…
– Careers: https://…
## Why You Might Be Interested
This role offers a unique opportunity to make a significant impact on financial operations within a dynamic team. As an OEM, you will be at the forefront of enhancing operational efficiency and financial performance, collaborating with senior leadership while developing your skills in a supportive environment. The combination of independent work and cross-functional collaboration makes this position ideal for professionals eager to advance their careers and contribute to strategic initiatives.
