## About the Role
This position leads enterprise-wide IT asset management and cloud financial governance across software, hardware, cloud, and AI usage. The scope includes on-premises and hybrid cloud environments, with primary responsibility for Microsoft Azure and ServiceNow ITAM.
The role is responsible for defining the operating model, governance, policies, and reporting needed to improve asset visibility, compliance, optimization, and decision-making. It also covers the management of AI token consumption and the introduction of intelligent automation across ITAM and FinOps processes.
You will work closely with senior and cross-functional stakeholders, including CIO, Finance, Procurement, Security, Infrastructure, Architecture, Application, and Cloud Engineering teams. The role also includes leading and developing a team and providing executive-level insights and recommendations.
## Key Responsibilities
– Define and lead the enterprise IT asset management strategy, governance framework, policies, and operating model.
– Oversee the full lifecycle of software, hardware, and cloud assets across on-premises and hybrid cloud environments.
– Improve software license compliance, optimization, audit readiness, vendor governance, and asset lifecycle management.
– Establish enterprise KPIs, reporting, and continuous improvement practices.
– Lead implementation, enhancement, and governance of ServiceNow ITAM, including SAM Pro, HAM Pro, CMDB, Discovery, Software Normalization, and Asset Workspaces.
– Improve asset visibility through integrations with cloud platforms, procurement, identity management, and endpoint management tools.
– Standardize and automate ITAM processes across the organization.
– Build and mature FinOps capabilities across hybrid cloud environments, with primary focus on Azure.
– Drive adoption of generative AI and intelligent automation within ITAM and FinOps.
– Define and implement Tokenomics governance for enterprise AI services, including monitoring, allocation, budgeting, optimization, and chargeback.
– Identify opportunities to improve license usage, reduce cloud spend, detect anomalies, forecast demand, and automate operations using AI.
– Lead and mentor the ITAM and FinOps team.
– Provide executive reporting, insights, and recommendations to senior leadership.
## Required Skills
– Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
– 10–15+ years of IT experience, including significant leadership in IT Asset Management and Cloud FinOps.
– Proven experience implementing enterprise-wide ServiceNow ITAM solutions.
– Strong experience managing hybrid cloud environments, with deep expertise in Microsoft Azure.
– Experience leading enterprise governance, transformation, and cross-functional programs.
– Enterprise IT Asset Management experience, including SAM and HAM.
– ITAM governance, asset lifecycle management, and software license compliance expertise.
– Cloud budgeting, forecasting, chargeback/showback, and cost optimization experience.
– AI Tokenomics experience, including usage tracking, budgeting, optimization, and chargeback.
– Experience with generative AI and intelligent automation.
– Vendor and contract management experience.
– Executive reporting and financial analysis experience.
– Team leadership and people development experience.
– Stakeholder management and executive communication skills.
– ITIL and IT service management best practices.
– Open-minded approach, ability to work under pressure, courage, empathy, assertiveness, and strong communication skills.
## Cloud Platforms & Technologies
### Cloud Providers
– Microsoft Azure
– Private cloud
– Public cloud
– Hybrid cloud
### IT Asset Management Platforms
– ServiceNow ITAM
– SAM Pro
– HAM Pro
– CMDB
– Discovery
– Software Normalization
– Software Asset Workspace
– Hardware Asset Workspace
### Integrations & Tooling
– Cloud platforms
– Procurement tools
– Identity management tools
– Endpoint management tools
### Reporting & Analytics
– KPIs
– Executive reporting
– Financial analysis
## FinOps Responsibilities
– Establish and mature FinOps practices across hybrid cloud environments.
– Manage cloud budgeting, forecasting, chargeback/showback, tagging governance, cost allocation, rightsizing, Reserved Instances, and Savings Plans.
– Strengthen cloud financial governance.
– Partner with Cloud Engineering and Finance to improve cloud investment value while maintaining performance.
– Use AI to support cloud cost reduction, anomaly detection, predictive forecasting, and operational automation.
## Benefits
– Global collaboration across multinational teams.
– Flexible working hours and hybrid work arrangements.
– Training and upskilling/re-skilling opportunities.
– Internal growth and mobility opportunities within Orange.
– Health and well-being programs and benefits.
– Diversity and inclusion initiatives.
– CSR and employee connect events.
– Employee Referral Program.
– Change Maker Awards.
## Why You Might Be Interested
This role brings together enterprise IT asset governance, ServiceNow leadership, cloud financial management, and AI token governance in one scope. It offers the opportunity to shape processes across hybrid cloud and Azure while working with senior stakeholders across technology, finance, procurement, and security. The position also includes team leadership, executive reporting, and cross-functional transformation work.
